You got into fitness to help people get stronger, faster, healthier. Not to chase down membership payments, manage class waitlists, or send the same "please don't cancel 5 minutes before class" message for the hundredth time.
Let's be real: January brings a flood of new members. February brings crickets and cancellation requests. The admin work? That's year-round. Let's automate it so you can actually coach.
Members book online, waitlists auto-fill when someone cancels, no-shows get tracked. Your 6am spin class runs itself (well, almost).
Who's active, who's frozen, who ghosted after their free trial. Auto-billing, auto-reminders, auto-everything.
Set your cancellation policy once. The system handles the rest. No more being the bad guy.
Store notes on injuries, modifications, PRs, and goals. Actually remember that Sarah has a bad shoulder before you program overhead presses.
Automated check-ins for members who haven't shown up in a while. Some will come back. Most won't. But at least you tried.