Booking & reminders
Twenty-four-hour online booking configured for your services and durations, with reminder sequences that measurably reduce no-shows and one-tap rescheduling.
Admin-Busters · A Princess Light Media Service
Done-for-you marketing and admin systems for local service businesses in Surrey and the Lower Mainland. If you’re covered in paint, dog hair or massage oil by two in the afternoon, this is built for you.
Most local service businesses do not have a marketing problem. They have an interruption problem. The phone rings during a colour service. The DM arrives at midnight. The client who forgot their appointment leaves a hundred-dollar hole in the day. None of that is fixed by posting more.
Admin-Busters builds the systems that absorb the interruptions — booking, reminders, follow-up, reviews, and the Google listing that decides whether anyone finds you at all — and then runs them, so they keep working when you get busy.
Each one gets the same underlying systems, configured for how that trade actually runs.
Twenty-four-hour online booking configured for your services and durations, with reminder sequences that measurably reduce no-shows and one-tap rescheduling.
Post-appointment check-ins, rebooking prompts for regulars, and win-back messages for clients who have quietly stopped coming.
A QR code at the counter, a text after the job, and a response to every review — good or bad. This is the step that compounds.
Claim, verify, fix, complete and maintain the listing that decides whether a nearby search finds you. Full process →
Content made for your trade and posted on a schedule, so your accounts stop going quiet for three weeks every time you get busy.
The same motion design work the studio makes for product brands, pointed at your business. See the work →
Ten industries, every recurring problem, and what actually repairs each one. No email required, no gate. If you read it and fix things yourself, that is a perfectly good outcome.
The local-business half of Princess Light Media. We set up — and then run — the marketing and admin systems a service business needs: online booking, reminders, follow-up, reviews, Google Business Profile, social content and video ads.
Not a fancy agency built for Fortune 500 companies. Real work for real businesses.
Hair salons and barbershops, nail salons, tattoo studios, med spas and aesthetic clinics, massage therapy clinics, gyms and fitness studios — including yoga, pilates, boxing and martial arts — and dog groomers.
If your trade is not listed, the underlying problems are usually the same. Ask.
Surrey, Langley, Delta, White Rock, Burnaby, Richmond, Coquitlam, New Westminster and Vancouver. Based in Surrey.
Usually not. If your booking platform works and your staff know it, we build around it. Replacing software people have already learned is a last resort.
No — and treat anyone who does with suspicion. What we commit to is a complete, correctly configured, actively maintained presence. That is the part that is actually within anyone’s control.
Fifteen minutes, free, no pitch deck. We look at what’s messy, repetitive or leaking money. Most calls end with two or three things you could go and fix yourself, whether or not you ever hire us.
We look at what’s messy, repetitive or costing you time, and tell you straight whether it’s worth fixing.
Talk to a person
Tell us what you're trying to launch, or what's eating your week. You'll get a real reply.
Call 778-238-0206 Email ushello@princesslight.com Book a 15-minute call